FAQs

Frequently Asked Questions (FAQs)

1. What is CartFlip?
CartFlip is an online marketplace where you can find trending, high-quality, and useful products at competitive prices, delivered straight to your doorstep.

2. Do you offer Cash on Delivery (COD)?
Yes! We offer COD across most locations in India so you can shop with confidence.

3. How long does delivery take?
Orders are usually delivered within 5–10 business days, depending on your location and the product availability.

4. How can I track my order?
Once your order is shipped, you’ll receive a tracking link via email/SMS so you can follow your package in real time.

5. What if I receive a damaged or wrong product?
No worries! Contact our customer support within 48 hours of delivery with photos, and we’ll arrange for a replacement or refund.

6. Do you ship internationally?
Currently, we only ship within India — but we’re working on expanding our services soon!

7. Can I cancel my order after placing it?
You can cancel your order within 24 hours of placing it, as long as it hasn’t been shipped yet.

8. How do I contact CartFlip customer service?
You can reach us via email at support@cartflip.store or through our contact form on the website.